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My profile

Your profile is part of your Arena user account. This article explains how to edit the basic settings in your profile.

How to change your password

You should change your password regularly to ensure its security. You should change your password immediately if you believe it has become known to someone else.

  1. If you have not logged in to Arena, do so now.
  2. Locate the Login panel.
  3. Click My Profile. The My Profile panel will open.
  4. Locate Password and click Edit below it. The password editing fields will appear.
  5. In Old password type your existing password.
  6. In New password type your new password.
  7. In New password confirmation type your new password again.
  8. Click Save to save the changes.

How to change your username

Usernames provide a way to identify yourself uniquely within Arena.

  1. If you have not logged in to Arena, do so now.
  2. Locate the Login panel.
  3. Click My Profile. The My Profile panel will open.
  4. Locate Username and click Edit below it. The username editing field will appear.
  5. In Username type your new username.
  6. Click Save to save the changes.

How to change your e-mail address

  1. If you have not logged in to Arena, do so now.
  2. Locate the Login panel.
  3. Click My Profile. The My Profile panel will open.
  4. Locate Email and click Edit below it. The email address editing fields will appear.
  5. In Email type your new email address.
  6. Click Save to save the changes.

How to change your PIN code for your library card

  1. If you have not logged in to Arena, do so now.
  2. Locate the Login panel.
  3. Click My Profile. The My Profile panel will open.
  4. Locate the library, archive or museum membership where you want to change.
  5. Click Change PIN.
    a)    In Old PIN type your old PIN.
    b)    In New PIN type your new PIN.
    c)    In Confirm PIN type your new PIN again.
  6. Click Save to save the changes.

How to change or delete a telephone number or e-mail address

  1. If you have not logged in to Arena, do so now.
  2. Locate the Login panel.
  3. Click My Profile. The My Profile panel will open.
  4. Locate the membership that you want to change.
  5. If there is a telephone number you want to change, click Change below the Telephone number field. If you want to delete it, click Delete.
  6. If there is an e-mail address you want to change, tick Change next to the Email field. If you want to delete it, click Delete.

How to add a telephone number or e-mail address

  1. If you have not logged in to Arena, do so now.
  2. Locate the Login panel.
  3. Click My Profile. The My Profile panel will open.
  4. Locate the membership where you want to add the number/address.
  5. To add a telephone number, click Add phone number, and then type the following:
    a)    In Country select your country in which you are using Arena.
    b)    In Area code type your telephone number area code.
    c)    In Telephone number type your telephone number.
    d)    Tick Select phone number to allow SMS notifications to allow the phone number to be used to receive SMS notifications (text messages).
  6. To add an e-mail address, click Add Email address, and then type your e-mail address.
  7. Click Save to save the changes.

How to change your security questions

  1. If you have not logged in to Arena, do so now.
  2. Locate the Login panel.
  3. Click My profile. The My Profile panel will open.
  4. Locate the Security questions section.
  5. Click Edit.
  6. Select three different questions in the three dropdowns, and type the three answers respectively.
  7. Click Save.

How to add or remove absent dates

Absent dates is a feature supported by some library systems. It ensures that reservations are not made available to you when you are absent. To use it, you must specify a range of dates during which you will be absent, for example, you may be on vacation.

  1. If you have not logged in to Arena, do so now.
  2. Locate the Login panel.
  3. Click My Profile. The My Profile panel will open.
  4. Locate Absent.
  5. In From date specify the start date in the range.
  6. In To date specify the end date in the range.
  7. Click Save to save the changes.
  • To remove absent dates, clear From date and To date and click Save.

How to define default pickup branch

  1. If you have not logged in to Arena, do so now.
  2. Locate the Login panel.
  3. Click My Profile. The My Profile panel will open.
  4. Locate Default Pickup Branch.
  5. In the drop-down, select the place where you want to pick up reserved items. This place will then be selected by default when you make a reservation.
  6. Click Save.

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