Web Content Display Web Content Display

Logging in

You can log in by using your library card number and PIN or by using your Arena user account and password (see Creating an Arena user for how to create an Arena account).

How to log in using card number and PIN

Keep your login details secure. Make sure that nobody can see your PIN as you enter it.

  1. Locate the Login panel.
  2. In Username type your library card number.
  3. In Password type the PIN that goes with the library card that you entered above.
  4. Click Sign In.

If the login is successful, the Login panel will show "Hello user" and a list of links to pages.

If the login is unsuccessful, the Login panel fields will clear, so you may attempt to log in again.

Logging in with your card number and PIN allows you to:

  • check what items you have on loan and their due dates
  • renew items
  • manage your reservations and requests
  • view fees and payments

If you have linked your library card to your Arena account, logging in will also allow you to do what you can do as an Arena user.

How to log in using Arena username and password

Keep your login details secure. Make sure that nobody can see your password as you enter it.

  1. Locate the Login panel.
  2. In Username type your Arena username.
  3. In Password type your Arena password.
  4. Click Sign In.

If the login is successful, the Login panel will show "Hello user" and a list of links to pages.

If the login is unsuccessful, the Login panel fields will clear, so you may attempt to log in again.

Once logged in as an Arena user, as well as accessing your library information you can also:

  • write your own reviews
  • join in discussions
  • rate and tag titles
  • share your recommendations with other users
  • create a wish list which can be saved and used to request items on another occasion

If you have linked your library card to your Arena account, logging in will also allow you to do what you can do as a library card holder.

How to log in on a shared computer

If you are logging in at a shared computer, do not allow the web browser to store your login credentials. If the web browser offers to store the information when you log in, you should decline.

If your login credentials are stored in the web browser of a shared computer, you should change your password/PIN as soon as possible.

Note: When you have finished using Arena, make sure you log out. This prevents anyone else from using your Arena account.

Have you forgotten your password?

If you don't remember your Arena password, click the "forgot password?" link in the login portlet and give your username and the e-mail registered  (if no e-mail has been registered, leave the field blank). You will be given two options for secure identification:

  • give library card and pin, or
  • answer two of three security questions (if you have defined them in your profile).

You will now have the possibility of setting a new password directly in the interface.

If you have no card connected and no security questions defined, the password cannot be reset through the interface. Please contact the library staff.

Have you forgotten your PIN?

If you don't remember the PIN code connected to your card number, you can get a new one.

  1. Click Forgot PIN? in the login portlet.
    This dialog opens:
  2. Type your library card number. Select your library [mutiagency only]. Select if you want an email or an SMS to set a new PIN code [choice only if SMS is supported at the library].
    Click Submit.

Email

  1. This message is shown

    and an email is sent to your email address (registered at the library).
  2. Click on the Reset PIN code button in the email (active for 1 hour). The following dialog opens in Arena:
  3. Type a new PIN code and click Submit.
  4. Log in to Arena using your new PIN code.

SMS

  1. You get a token to your phone (number registered at the library).
  2. Enter this token in the dialog that opens in Arena. In the same dialog type your new PIN code. Click Submit.

How to log out

You may only log out if you are currently logged in.

  1. Locate the Login panel.
  2. Click Log out.

Automatic logout

Arena will log out your account after a predefined time of inactivity (usually set to between 15 and 60 minutes). This secures your account in case you leave the computer without logging out of your account.

Note: When you have finished using Arena, always log out manually. Do not leave your account logged in, as it may be used by someone else before Arena has logged you out automatically.

Web Content Display Web Content Display

Logging in [autouser]

You log in by using your library card number and PIN. If you have got a username and a password (from an older version of the system) you can also log in by using these (see Creating an Arena user for how to create an Arena account).

How to log in using card number and PIN

Keep your login details secure. Make sure that nobody can see your PIN as you enter it.

  1. Locate the Login panel.
  2. In Username type your library card number.
  3. In Password type the PIN that goes with the library card that you entered above.
  4. Click Sign In.

If the login is successful, the Login panel will show "Hello user" and a list of links to pages.

If the login is unsuccessful, the Login panel fields will clear, so you may attempt to log in again.

How to log in using Arena username and password

Note: This is only possible if you you are an old user with a username and a password.

Keep your login details secure. Make sure that nobody can see your password as you enter it.

  1. Locate the Login panel.
  2. In Username type your Arena username.
  3. In Password type your Arena password.
  4. Click Sign In.

If the login is successful, the Login panel will show "Hello user" and a list of links to pages.

If the login is unsuccessful, the Login panel fields will clear, so you may attempt to log in again.

How to log in on a shared computer

If you are logging in at a shared computer, do not allow the web browser to store your login credentials. If the web browser offers to store the information when you log in, you should decline.

If your login credentials are stored in the web browser of a shared computer, you should change your password/PIN as soon as possible.

Note: When you have finished using Arena, make sure you log out. This prevents anyone else from using your Arena account.

Have you forgotten your password?

Note: This only applies if you have a username and a password, for a forgotten PIN code see below.

If you don't remember your Arena password, click the "forgot password?" link in the login portlet and give your username and the e-mail registered  (if no e-mail has been registered, leave the field blank). You will be given two options for secure identification:

  • give library card and pin, or
  • answer two of three security questions (if you have defined them in your profile).

You will now have the possibility of setting a new password directly in the interface.

If you have no card connected and no security questions defined, the password cannot be reset through the interface. Please contact the library staff.

Have you forgotten your PIN?

If you don't remember the PIN code connected to your card number, you can get a new one.

  1. Click Forgot PIN? in the login portlet.
    This dialog opens:
  2. Type your library card number. Select your library [mutiagency only]. Select if you want an email or an SMS to set a new PIN code [choice only if SMS is supported at the library].
    Click Submit.

Email

  1. This message is shown

    and an email is sent to your email address (registered at the library).
  2. Click on the Reset PIN code button in the email (active for 1 hour). The following dialog opens in Arena:
  3. Type a new PIN code and click Submit.
  4. Log in to Arena using your new PIN code.

SMS

  1. You get a token to your phone (number registered at the library).
  2. Enter this token in the dialog that opens in Arena. In the same dialog type your new PIN code. Click Submit.

How to log out

You may only log out if you are currently logged in.

  1. Locate the Login panel.
  2. Click Log out.

Automatic logout

Arena will log out your account after a predefined time of inactivity (usually set to between 15 and 60 minutes). This secures your account in case you leave the computer without logging out of your account.

Note: When you have finished using Arena, always log out manually. Do not leave your account logged in, as it may be used by someone else before Arena has logged you out automatically.

Web Content Display Web Content Display

The Login panel when logged in

If the login is successful, the Login panel will show a number of links to pages on the site (the links shown depend on how the Login panel has been configured, that is, all links listed below are not necessarily shown in this Login panel).

Click Refresh to refresh the details in this panel.

  • My inbox - View messages from the library, archive or museum.
  • My stuff - View your reviews, tags and rating.
    o    My reviews - View, edit and delete your reviews.
    o    My tags - View and delete your tags, and view the title to which they are attached.
    o    My ratings - View and edit your ratings.
  • My loans - View and renew your loans.
  • My reservations - View, edit and delete your reservations.
  • My charges - View and pay your charges.
  • My fees - View and pay your fees.
  • My profile - View and edit your contact information, and activate reminders about loans due soon for return.

Web Content Display Web Content Display


Copyright Axiell Group 2015-2016
Legal notices